Work From Home Tools

The College offers VPN for those who require resources that are only available on the College network. These include the following:

• Banner Admin available through MyMC, but requires “on campus” access. This applies to Banner functional and technical staff who perform functions outside of Banner Web.
• Information Technology resources in the data center. This applies to IT Staff who are systems engineers or administrators, application administrators, network engineers, etc.
• Network Shared Drives: (N:\drive, G:\ drive, etc.). This applies to department or team folder space to share documents.

For users who need to access network shared drives, or specialized software on their workstation in the office, users will need to connect to VPN and then use Remote Desktop Protocol (RDP) (PDF, )  to connect to their workstation. 

Note: If you are dependent on your workstation to access documents on a network shared drive, move those files to your OneDrive as described above.
For an extended remote work scenario, you may not have access to your workstation on campus on an ongoing basis.

VPN Training Video:

Accessing VPN has the following requirements:

• An active Duo Account for 2FA
• The connecting device must have:
  • An anti-virus program with up to date signatures
  • An active personal firewall program

If you need a VPN account, please complete the VPN request formnew window.

Important Facts About VPN:

• There are two VPN servers
• The VPN (F5) client is configured to connect to one server automatically, e.g. VPN01.
• Each server supports 500 sessions
• If you attempt to connect with VPN and cannot, click on the “Change Server” button in the F5 client to switch to an alternative server, e.g. VPN02, and connect again.
• If you have work to do that requires you to use VPN, please do so. When you are done with the specific task, please disconnect your VPN session to free up the session for other users.

NOTE: VPN is only needed to connect to College resources that only exist on campus. If you need to connect to cloud applications such as Office 365 (Email, OneDrive), or MC publicly available applications, such as MyMC, you can do this from your web browser, on your computer at home, without VPN. 
Exception: The Banner Admin application through MyMC does require VPN.

 

 

Zoom video conferencing software makes it easier and more convenient to meet, communicate, and collaborate.

For security tips, detailed instructions, and best practices on how to securely conduct your Zoom meetings, visit the Zoombombing webpagenew window.

**New and Updated**
Alternative and Co-Hosting in Zoom (PDF, )
Zoom: Screen Sharing and Sharing within Breakout Rooms (PDF, )

Zoom Job Aides:

• Zoombombing: How to Secure Your Zoom Meeting (PDF, )
• Getting Started with Zoom Video Conferencing (PDF, )
• Join a Zoom Meeting (PDF, )
• Schedule a Zoom Meeting (PDF, )
• Logging into Multiple Zoom Accounts (PDF, )
• Sharing A Screen in Zoom (PDF, )
• Changing Your Zoom Virtual Background (PDF, )

Quick Videos and Instructions:

• Screen Sharing a Powerpoint Presentationnew window
• Polling during your Zoom Meetingnew window
• Using Breakout Roomsnew window
• Using Annotation tool on White Boardsnew window

Zoom FAQs

 

Zoom Training Video:

 

For additional instruction, access LinkedIn Learning by first logging into MyMC and clicking on the Training and Professional Development tab. Then, scroll to the bottom right hand side of the page and click on “sign in” under Additional Training Resources. Once you’ve been stepped through the initial sign in process, you can access the LinkedIn Learning Zoom course. If this is the first time you have used Linkedin Learning, you will need to go through a few initial sign on steps beginning with logging into MyMC. 

 Job Aides:

How to Use Your College Phone While Teaching and Working Remotely (PDF, )

Recording/Changing Your "No Answer Greeting" Remotely (PDF, )

Record a New Greeting Remotely (PDF, )

 

Report Phishing at Home
MC introduced the Phishing Reporter button to provide employees a quick and easy way to report suspicious emails. IT Security would like to remind employees how to add the Phishing Reporter button when using Office 365. 
Add the Phishing Reporter Button to Office 365new window

____________________________________________________________

User Access Control (UAC)

During this period of remote work, end user devices (workstations and laptops) are even more vulnerable. As the first step of OIT’s effort to further secure College-issued endpoints, we will ensure that all Windows 10 devices have User Account Control (UAC) enabled.
UAC serves two purposes:

1. Makes you more conscious of the programs on your device that require elevated privileges
2. Creates a log so the IT Security team can create policies that will allow applications, that require elevated privileges, to continue to run

Instructions for implementing UAC on your own personal Windows 10 devices. (PDF, )

____________________________________________________________

The Office of Information Technology is introducing a new security tool to better protect employees as they work remotely.

Altiris for College-Owned Windows Devices

Altiris, used by the College, proactively and automatically ensures that the latest software security patches and updates are installed on your College laptop. This tool helps protect College devices from cyberattacks. These critical patches block potential cyber criminals from accessing College data and information. Installing Altiris on College-owned Windows devices, will give you greater protection and peace of mind as you work from home. 

Altiris Download Instructions (PDF, )

Altiris FAQs: