Your Voice, Your MC: Employee Experience and Climate Survey
The Your Voice, Your MC Employee Experience and Climate Survey gives employees an opportunity to share feedback about their experiences at Montgomery College. The survey helps College leaders better understand what is working well, where improvements are needed, and how employee feedback can help shape future priorities.
The survey is administered by ModernThink new window, an independent consulting firm specializing in workplace quality, organizational culture, employee engagement, and higher education surveys.
Survey Status
The survey timeline will be updated to reflect the upcoming administration cycle.
The next Your Voice, Your MC survey is anticipated to be fielded in Fall 2026. Additional details will be shared as they become available.
Survey Committee Members
ModernThink
- Richard Boyer, Senior Consultant
- Liz Flood, Project Manager
Montgomery College
- Scot Brown, Organizational Development and HR Outreach Manager
- Dr. John Hamman, Chief Analytics and Insights Officer
- Krista Leitch Walker, Vice President and Chief Human Resources Officer
- Gigi Secuban, Vice President of Inclusive Excellence and Belonging
- Susan Watson, Chief Compliance, Risk, and Ethics Officer
About ModernThink
Founded in 2004, ModernThink is an organizational development and management consulting firm that specializes in organizational culture, employee engagement, and workplace quality. ModernThink helps leaders take their businesses from good to great.
ModernThink co-founded the Great Colleges to Work For® program in partnership with The Chronicle of Higher Education.
Richard Boyer, Senior Consultant, is a founding partner of ModernThink. With 30 years of experience, Rich helps companies on issues of organization culture, strategic planning, and group dynamics. He is regarded as a national thought leader on workplace quality within higher education.
Survey Findings and Recommendations
Thank you to the faculty, chairs, administrators, and staff who participated in the employee experience and climate survey.
Richard Boyer from ModernThink new window new windowpresented the key findings to more than 150 members of the College community on April 10 and 14, 2023. These findings were also shared with the President, Cabinet, Administrators, the Office of Equity and Inclusion, and the Office of Compliance, Risk, and Ethics.
View the FY23–24 Survey Findings (PDF, 
) .
The 2021–2022 Your Voice, Your MC survey focused on three (3) primary areas: employee engagement, ethics, and equity and inclusion. Key survey findings were shared with the College community through information sessions and briefings. Open forums were subsequently held to gather additional feedback and recommendations from faculty, staff, and administrators.
To address survey and open forum feedback, a workgroup identified priority actions for implementation. Progress on those actions is summarized below.
Progress Highlights
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Human Resources and Strategic Talent Management (HRSTM) enhanced career ladder pathways and reviewed qualification requirements for a variety of positions within the College's job classification system.
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HRSTM evaluated and implemented updates to the performance evaluation process to support more frequent coaching, feedback, and employee development conversations throughout the year.
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The Office of Equity and Inclusion expanded programming and initiatives representing a broad range of identities and experiences.
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The Office of Communications evaluated opportunities to improve the accessibility and effectiveness of critical College communications.
Performance Management and Accountability
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Increase clarity and direction for employee development and advancement pathways through the review and enhancement of career ladders.
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Review qualification requirements to consider relevant professional experience, where appropriate.
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Strengthen the performance evaluation process by incorporating more frequent coaching and feedback conversations between supervisors and employees.
Equity and Inclusion
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Expand diversity, equity, and inclusion programming to support a broad range of identities, experiences, and perspectives.
Employee Communication
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Increase access to critical College communications by providing information in languages commonly used by employees.
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Encourage managers and supervisors to seek employee input and feedback when making decisions that affect their teams.
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Strengthen communication regarding how constituent feedback is considered and implemented through the College's governance process.
View the FY20–21 Survey Findings (PDF, ) .
Employee feedback from the 2018 Ethics Survey and Equity and Inclusion Survey informed several initiatives designed to strengthen the College's culture, accountability, and commitment to equity and inclusion.
Ethics and Accountability
In response to feedback from the 2018 Ethics Survey, the Office of Compliance, Risk, and Ethics implemented several initiatives to strengthen ethical practices across the College, including:
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Development of the Ethical Expectations Guide (PDF,
) to provide practical guidance for employees and managers on applying the College's
ethical values in their daily work. -
Implementation of mandatory annual ethics training for all employees, with content tailored to address emerging risks and reinforce the College's Code of Ethics.
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Enhancement of the confidential reporting and investigation process through centralized intake, improved case tracking, and consistent fact-finding procedures.
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Integration of ethics and integrity training into the New Supervisor Orientation Program to reinforce the importance of ethical leadership and workplace culture.
Equity and Inclusion
Feedback from the 2018 Equity and Inclusion Survey helped inform initiatives to advance equity, inclusion, and employee engagement across the College, including:
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Facilitated discussions within departments and divisions to explore survey findings and identify opportunities for improvement.
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Expanded equity and inclusion initiatives through the Student Success Network, Achieving the Dream efforts, and recommendations incorporated into the Equity and Inclusion Roadmap.
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Implementation of a comprehensive equity and inclusion training program for faculty, staff, and administrators.
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Increased opportunities for employee and student feedback to better understand equity and inclusion experiences and inform future initiatives.
These efforts contributed to ongoing improvements in workplace culture, employee engagement, ethics, equity, and inclusion across Montgomery College.
FY17 Survey Recommendations and Actions
Employee feedback from the FY17 Ethics Survey informed several initiatives aimed at strengthening equity, inclusion, leadership development, and employee communication across the College.
Equity and Inclusion in Hiring
To support equitable hiring practices, recruiters participate in search committee meetings to raise awareness of unconscious bias and review search processes, committee roles and responsibilities, conflicts of interest, confidentiality, and the evaluation of internal candidates.
Representatives from Human Resources and Strategic Talent Management, Equity and Diversity, and the President's Advisory Committee on Equity and Inclusion (PACEI) visited Oregon State University to observe its nationally recognized Search Advocate Program and receive Search Advocate training. The program serves as a model for promoting inclusion throughout the search and selection process.
Leadership Development
The College launched the New Supervisor Orientation Program to provide supervisors with information, tools, and resources to support effective leadership and team management.
Employee Communication
Human Resources and Strategic Talent Management enhanced employee communications by redesigning the biannual Fiscal Update newsletter into the weekly Employee Matters newsletter, improving the delivery of employee news, information, and resources.
Frequently Asked Questions
Montgomery College is committed to fostering a workplace that attracts, supports, and retains exceptional faculty and staff. The survey provides an opportunity for employees to share feedback about their experiences and helps College leaders better understand what is working well and where improvements may be needed.
By gathering candid and confidential feedback, the College can identify opportunities to strengthen the employee experience, support continuous improvement, and inform future priorities. Ongoing review of survey findings and related actions helps Montgomery College build on its strengths and advance its commitment to being a great place to work.
The Your Voice, Your MC survey provides Montgomery College with valuable insight into the experiences, perspectives, and priorities of faculty, staff, and administrators. Employee feedback helps college leaders better understand what matters most to employees, identify areas for improvement, and inform future planning and decision-making.
The survey also establishes a benchmark for measuring progress over time and supports an ongoing feedback process rather than a one-time event. Survey findings help guide institutional priorities and contribute to continuous improvement across the College.
Montgomery College selected ModernThink through a competitive procurement process to administer the Your Voice, Your MC Employee Experience and Climate Survey.
ModernThink is a nationally recognized consulting firm specializing in organizational culture, employee engagement, and workplace quality, with extensive experience supporting higher education institutions. In addition to administering the survey, ModernThink provides higher education benchmark data that helps the College better understand its results in comparison with peer institutions across the country.
The Your Voice, Your MC survey was developed through a collaborative effort involving representatives from the Offices of Human Resources and Strategic Talent Management, Compliance, Risk, and Ethics, Equity and Inclusion, the Employee Engagement Advisory Group, the Office of Analytics and Insights, and ModernThink.
To create a comprehensive survey experience, the survey incorporates elements from previous employee engagement, ethics, and equity and inclusion surveys. ModernThink works closely with the College to administer the survey, protect participant confidentiality, analyze results, and support the sharing of findings with the College community.
The survey gathers feedback across a broad range of topics related to the employee experience and workplace climate. Survey questions are organized into 12 focus areas new windowthat help Montgomery College better understand employee perspectives, identify strengths, and uncover opportunities for improvement.
Survey findings are used to inform planning, decision-making, and continuous improvement efforts across the College.
The survey typically takes approximately 20–25 minutes to complete. Participants may save their responses and return later if they are unable to finish the survey in one session.
The survey typically takes approximately 20–25 minutes to complete. Most questions use a five-point agreement scale, ranging from Strongly Agree to Strongly Disagree, and may include a Not Applicable response option.
The survey may also include a limited number of open-ended questions that allow employees to provide additional feedback. Optional demographic questions help identify trends and themes across employee groups and are reported only in aggregate to protect participant confidentiality.
Your feedback helps Montgomery College better understand the employee experience and identify opportunities for improvement across the institution. The more employees who participate, the more accurately the survey reflects the experiences and perspectives of the College community.
The survey provides an opportunity to share ideas, insights, and feedback that can help inform future priorities, decision-making, and continuous improvement efforts. Employee participation is essential to ensuring that a wide range of voices and experiences are represented.
No. Participation in the survey is voluntary. However, employees are strongly encouraged to participate, as survey feedback helps Montgomery College better understand the employee experience and identify opportunities for improvement.
The survey is designed to provide employees with a confidential and anonymous way to share their perspectives and contribute to future planning and continuous improvement efforts across the College.
Eligible full-time and part-time faculty, staff, and administrators are invited and encouraged to participate in the survey. Broad participation helps ensure the survey reflects a wide range of employee experiences and perspectives across Montgomery College.
Eligible employees will receive survey access information directly from ModernThink when the survey is administered. The survey is completed online through ModernThink's secure platform and may be accessed from a computer, tablet, or smartphone with an internet connection.
Additional participation instructions and survey dates will be provided during each survey administration cycle.
Yes. Montgomery College partners with ModernThink, an independent third-party organization, to administer the survey and manage the collection of responses.
Individual survey responses are submitted directly to ModernThink and are not shared with Montgomery College. Survey results are reported only in aggregate, which helps protect participant confidentiality and prevents individual responses from being identified.
No manager, supervisor, or college employee has access to individual survey responses. The survey is designed to provide employees with a confidential and anonymous way to share honest feedback about their workplace experiences.
No. Email addresses are used solely to provide survey access and help ensure that each eligible employee can submit only one response.
Survey responses are managed by ModernThink and are not linked to individual responses reported to Montgomery College. Results are shared only in aggregate to protect participant confidentiality.
Demographic questions help identify trends and themes across employee groups and provide additional context for understanding survey results. This information helps the College better understand employee experiences and identify opportunities for improvement.
Participation in demographic questions is voluntary. Demographic information is reported only in aggregate and is never used to identify individual respondents. To help protect confidentiality, demographic data is reported only when a sufficient number of responses are received within a group.
Yes. Participants may save their progress and return later to complete the survey. Additional instructions for accessing and completing the survey will be provided during each survey administration cycle.
Employees experiencing technical issues accessing or completing the survey should contact ModernThink for assistance. Contact information and support resources will be provided during each survey administration cycle.
Higher participation helps ensure the survey reflects a broad range of employee experiences and perspectives across Montgomery College. The more employees who participate, the more meaningful and representative the survey results become.
Employees are encouraged to participate and share their feedback to help inform future planning, decision-making, and continuous improvement efforts across the College.
Survey findings are reviewed to identify strengths, opportunities for improvement, and areas for future focus. The results help inform planning, decision-making, and action planning across the College.
Survey findings and related updates are shared with the College community, and employee feedback is used to help guide ongoing efforts to enhance the employee experience and workplace culture.
The Your Voice, Your MC Employee Experience and Climate Survey is administered periodically to gather employee feedback and assess progress over time. Survey results help establish benchmarks, identify trends, and inform continuous improvement efforts across the College.
Information about future survey administrations will be shared with the College community as it becomes available.
Questions about the Your Voice, Your MC Employee Experience and Climate Survey may be directed to Scot Brown new window.
Technical support information and survey-related contacts will be provided during each survey administration cycle.