- Home
- Offices
- Information Technology
- IT Security
- IT Standards
IT Standards
Banner Admin Data Access & Security Management (PDF, )
DMCA Notice Response (PDF, )
IT Change Management (PDF, )
IT Resource Authentication (PDF, )
Production Change Blackout Period (PDF, )
Production Maintenance Window (PDF, )
Remote Access (PDF, )
System and Application Access Management (PDF, )
Third Party Security and Accessibility Review (PDF, )
Vulnerability (PDF, )
Data Center Racking (PDF, )
Facility Physical Access (PDF, )
Infrastructure Monitoring (PDF, )
Network Firewalls and Routers (PDF, )
Network Closet Power (PDF, )
Change Management Process (PDF, )
NOC Physical Access (PDF, )
Third Party Security and Accessibility Review (PDF, )
Virtual Private Network (VPN) (PDF, )

Contact the IT Service Desk
-
Students
Student Access is available 24/7/365.
-
Call Us
-
Password Resets:
Please call 240-567-7222 for help with your password. Password resets are not available by Web Chat.
Contact the OIT Service Desk
-
Employees
Employee access is available:
- Monday - Thursday (7:30 a.m. - 8:00 p.m.)
- Friday (7:30 a.m. - 5:00 p.m.)
- Saturday (8:00 a.m. - 4:30 p.m.) Except College holidays and emergency closures.
-
Open a Service Desk Ticket
Click on the IT Service Desk icon on your desktop.
-
Chat Online
Open a web chat with a service desk representative.
-
Call Us
-
Password Resets:
Please call 240-567-7222 for help with your password. Password resets are not available by Web Chat.