Services for Students and Employees
Whether you are just getting started with MC technologies or are a seasoned pro, if you have questions, we have answers!
Access our Student Technology Resource Guide (PDF, ) , choose from one of the sections below, or contact us through chat, email, or call 240-567-7222
Getting Started With MC Technologies
Your MyMC ID is the login username that you use to login to the MyMC Portal. If you do not remember your MyMC ID, you can use the "Find Your MyMC ID" link on the MyMC login page to retrieve it.
Your M# is a 9 digit number beginning with the letter "M" followed by 8 numeric characters. The M# is also referred to as the College ID, Student ID, or MC ID.
If you are a new student, your M# can be found on your Student Acceptance Letter.
If you are a new employee, your M# can be found on your College employment offer letter. The M# can be found on your Montgomery College ID card located above the barcode.
Students: The format for your college email address is "MCID"@montgomerycollege.edu
Faculty and Staff: The format for your college email address is "firstname.lastname"@montgomerycollege.edu
Your college email password and your MyMC password are the same.
Visit the 2FA website for enrollment information, FAQs, and videos.
Visit the Hardware Specifications Website for baseline hardware requirements.
Cable service providers in the Montgomery County area (Comcast, RCN, and Verizon) are offering low-cost monthly internet service options to low income residents. For eligibility requirements and additional information visit Low-Cost Internet Access.
Please call 240-567-7222 for help with your password. Password resets are NOT available by Web Chat.
The public access WiFi network on all campuses is MCPA. Because the network is hidden,
you will need to add it to your network list manually.
To add the MCPA public access network to your mobile device WiFi network list:
iPhone and iPad:
1. Select Settings.
2. Select WiFi.
3. Select Other.
4. Under Name, enter MCPA (all capital letters). Security is None.
5. Select Join.
1. Select Settings.
2. Select WiFi.
3. Select More.
4. Select Add Network.
5. Under Name, enter MCPA (all capital letters). Security is None.
6. Select Connect.
1. Click on Start.
2. Enter “wireless”.
3. Select Manage Wireless Networks. This will open the network management screen.
4. Click Add.
5. Click Manually create a network profile.
7. For Network Name, enter MCPA (all capital letters). For Security Type, select No
Authentication. Click the box to Connect even if the network is not broadcasting.
This is necessary because MCPA is hidden.
8. Click Next.
9. Click Close.
Montgomery College is offering the power and versatility of Microsoft's Office Suite to improve your educational experience. Visit our Student Office FAQ pagenew window to get started.
Starting in September 2022, the Office of Information Technology (OIT) will begin transitioning the College’s phones to an updated telephone service. It will take approximately four months to move the College’s 3,500 phones to the new service.
The transition will be broken into several phases. OIT will contact your individual area ahead of time with specific dates and information to support you during the transition.
You will keep your same phone and phone number and changes to the features and functions will have a minimum impact on your day-to-day use.
OIT will be supporting two different telephone systems during the transition. As a result, it will be necessary to dial the entire 10-digit phone number when making internal calls until the transition has been completed.
Quick Reference Guide for Polycom Phones (PDF, )
First Time Set-Up Guide for Voice Mail System (PDF, )
Quick Reference Guide for Voicemail (PDF, )
Important Information to Remember (PDF, )
Softphone Request Form for New Hires:
Softphone Request Form (PDF, )
The Records Retention Schedule designates the appropriate length of time to maintain official records as determined by the administrative, fiscal, and legal needs of the College. The Schedule applies to Records in all formats, including electronic records and electronic storage. For more information visit the Records Management websitenew window.
Gartner is an independent, world-renowned firm that provides IT and organizational research and insights. As employees and students at MC, you have access to some of the best technology research and subject matter experts in the world. Over the years, Gartner has been instrumental in providing guidance for many of the initiatives that the College has implemented, including cloud computing, Office 365, infrastructure modernization, information security, and many more topics. Their extensive library and subject matter experts are available to you.
To access, go the Gartner Portalnew window and enter your MyMC user ID and password.