HRSTM will deliver service in a prompt, professional, and courteous manner as defined by the Central Services Creed. The Central Services Creed states:
Promote a welcoming, supportive environment that empowers students and colleagues through superior service, outreach, and support.
The HRSTM team will steadfastly maintain confidentiality, promote clear communication channels, and seek professional development opportunities to leverage our knowledge and expertise across all functional areas. In modeling service excellence, we pledge to respond to our customers within two business days.